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2 cards from this section. Quick, good the night before a test.
What is a consumer problem?
Think about any situation when you felt unhappy with a product.
List a common action consumers can take to address their problems.
Consider the steps you would take after a bad purchase.
What defines consumer problems?
Think about how consumers feel when they are unsatisfied.
True or False: Consumer education can help prevent consumer problems.
Consider the role of knowledge in making purchases.
Analyze a consumer problem from your interviews and create a detailed action plan for addressing it.
Think about the stages consumers go through to resolve their problems.
Design an awareness campaign based on the consumer issues identified in your interviews.
Consider what the community needs to learn about consumer rights.
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