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4 cards from this section. Quick, good the night before a test.
Define active listening in your own words.
Think about the steps involved in listening.
What is meant by 'clear language'?
Consider the opposite of complex jargon.
What is active listening?
Remember that listening is more than just hearing words.
True or False: Using jargon can help clarify communication in a professional setting.
Think about who your audience is before communicating.
Suppose a team meeting is disrupted by a loud construction noise outside. Discuss how this noise can impact effective communication and suggest strategies to reduce its impact.
Think about alternative environments for sensitive communications.
In a multicultural team, an idea does not resonate with some members. Propose a plan to ensure that every team member feels respected and encouraged to share their perspectives.
Consider the different cultures represented in your team.
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