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2 cards from this section. Quick, good the night before a test.
What is one key aspect of verbal communication etiquette?
Think about greetings in a professional setting.
Why should you keep your email structured?
Consider how organized emails are easier to read.
What is the primary focus of communication etiquette?
Consider how you want to be treated in communication.
True or False: Using slang in professional emails is acceptable.
Think about how different language can affect perceptions.
Draft an email to a colleague regarding a project update. Ensure proper etiquette is followed in your structure and language.
Remember to present your update clearly and concisely.
You overhear two team members using slang in a client meeting. Abstract how this may affect the client's perception.
Reflect on how you would feel as a client hearing informal language.
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