Practice Soft Skills Needed (1.2.2) - Introduction to Business Analysis

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9 questions

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Exercise
6 questions · about 4 min · pass mark 70%. Hints available.
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Quiz
3 questions · about 2 min · pass mark 70%. Hints available.
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6 sample questions

Question 1.
What does critical thinking involve?
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Think about decision-making.
Question 2.
Name one key element of active listening.
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It requires engagement.
3Question 3.
What does 'facilitation' refer to in business analysis?
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Think about helping groups achieve goals.
4Question 4.
True or False: Active listening means just hearing the words someone says.
- True
- False
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No hint provided
Question 5.
Imagine you're managing a project, and your stakeholders have conflicting needs. How would you apply negotiation skills to resolve this?
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Focus on collaboration and understanding interests.
Question 6.
A client complains their project has veered off-track due to lack of communication. How can active listening and facilitation help correct this?
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Think about the importance of re-establishing trust.

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