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2 cards from this section. Quick, good the night before a test.
What are the main user stories for patients using the healthcare appointment system?
Think about what actions a patient needs to take in the system.
Name one tool BAs might use for creating process flows.
Consider tools for visual representations.
Which of the following is a key function of the healthcare appointment system?
Think about the primary purpose of the system.
True or False: Compliance in a healthcare appointment system is optional.
Consider the implications of failing to comply.
Design an activity diagram illustrating the patient booking process. Include decision points and parallel activities.
Think about each step a patient takes when booking an appointment.
Explore how you would handle a stakeholder conflict regarding appointment cancellation policies between patients and medical staff.
Consider how communication can resolve misunderstandings and create a win-win situation.
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